“The Microsoft Fabric implementation program gave our data engineering team a structured path from legacy pipelines to a modern lakehouse architecture.”
Enterprise Program Brief
Configure a Dynamics 365 customer experience solution
Certification-aligned program for analysts improving customer engagement, journeys, and experience insights with Dynamics 365.
Duration
3 days
Level
Intermediate
Format
Virtual, On-site, or Hybrid
Language
English
Microsoft
DataConfigure a Dynamics 365 customer experience solution
Power Apps
On this page
Ideal for
How VNode delivers this
Who this is for, and how we run it
VNode ITeS delivers Configure a Dynamics 365 customer experience solution as an MCT-led Microsoft program for Business Analyst, Functional Consultant. Typical duration is 3 days (Virtual, On-site, or Hybrid). Labs follow production-shaped scenarios rather than slide-only walkthroughs. Certification prep maps to MB-280 without turning the week into a dump of Learn modules. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.
Audience Profile
Built for these roles
Built for Business Analyst, Functional Consultant learners preparing for Dynamics 365 Customer Experience Analyst Associate.
Overview
Executive overview
Certification-focused enterprise program aligned to Dynamics 365 Customer Experience Analyst Associate (MB-280).
Readiness
Prerequisites
- Relevant foundational experience in the target technology area.
- Comfort with hands-on labs in a cloud or GPU-accelerated environment.
Program Outcomes
Capabilities your teams will gain
Strengthen capability in data scenarios
Strengthen capability in power apps scenarios
Strengthen capability in role-based scenarios
Curriculum
Curriculum roadmap
Data
Power Apps
Role-Based
1Module 1
Data
+
Module 1
Data
Cover data skills and implementation practices aligned to Configure a Dynamics 365 customer experience solution.
- Cover data skills
- implementation practices aligned to Configure a Dynamics 365 customer experience solution
2Module 2
Power Apps
+
Module 2
Power Apps
Cover power apps skills and implementation practices aligned to Configure a Dynamics 365 customer experience solution.
- Cover power apps skills
- implementation practices aligned to Configure a Dynamics 365 customer experience solution
3Module 3
Role-Based
+
Module 3
Role-Based
Cover role-based skills and implementation practices aligned to Configure a Dynamics 365 customer experience solution.
- Cover role-based skills
- implementation practices aligned to Configure a Dynamics 365 customer experience solution
Delivery Models
Delivery models
Engagement Fit
Engagement fit
Enterprise Customization
Enterprise customization
Tailor this program to your organization's priorities: Supports more informed customer-experience design and stronger insight-led engagement programs.
- •Align labs to your production environment and platform priorities
- •Add focused exam-readiness reviews and instructor-led practice sessions
- •Extend into project-specific architecture or delivery coaching
Credentials
Certification & official source
- •MB-280T04
Aligned to the official source referenced for this program.
View Official SourceResources
Program resources
Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.
Enterprise Proof
Trusted delivery outcomes
“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”
Delivery Capability
Enterprise-grade instruction
MCT-led delivery
Programs led by Microsoft Certified Trainer practitioners
Enterprise program oversight
Founder-led specialist delivery with structured rollout planning
Global delivery
APAC · EMEA · Americas · Virtual & Onsite
Implementation-focused
Hands-on labs aligned to production scenarios
