Can the program be customized?

Yes. Accelerate sales pipelines with AI in Dynamics 365 supports customization around lab depth, demo context, certification focus, and team-specific scenarios.

Yes. This program includes instructor-led labs and practical exercises aligned to real implementation patterns.

How does this align with official certification or curriculum?

This program is aligned to the official Microsoft Learn curriculum and learning path referenced for this track.

How are prerequisites assessed?

We review prerequisite readiness during scoping and can recommend preparatory modules or a skills checkpoint before cohort start.

What happens after the program?

Private cohorts receive a handover summary, recommended next learning paths, and optional follow-on advisory for rollout or certification readiness.

Microsoft Official Curriculum

Accelerate sales pipelines with AI in Dynamics 365

This course teaches learners how to design, configure, and govern AI‑enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead‑to‑cash process. Learners translate business requirements into practical, AI‑first seller workflows that improve productivity, forecasting accuracy, and decision‑making while aligning with organizational revenue goals, governance standards, and responsible AI practices.

Role-Based Certification PrepTrack: AB-210T00Official Source: Microsoft LearnMicrosoftIntermediate

Plan Private Delivery Consult a Solutions Architect

Download Program Brief (PDF)

Program Snapshot

Engagement scoped to cohort

Duration3 days

FormatVirtual, On-site, or Hybrid

LevelIntermediate

Course CodeAB-210T00

Certification TrackAB-210T00

SubjectMicrosoft Dynamics 365 & Power Platform Solutions

MCT-led delivery
Private cohort / virtual ILT
Typical response: 1 business day

Scoping call typically scheduled within one business day

VNode ITeS delivers Accelerate sales pipelines with AI in Dynamics 365 as an MCT-led Microsoft program for Business Analyst, Functional Consultant. Typical duration is 3 days (Virtual, On-site, or Hybrid). Labs follow production-shaped scenarios rather than slide-only walkthroughs. Certification prep maps to AB-210T00 without turning the week into a dump of Learn modules. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.

Audience Profile

Built for these roles

This course is designed for professionals who want to learn how to build AI‑enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agents. It is ideal for students who want to understand how modern sales teams use AI to manage leads, opportunities, forecasting, and seller productivity. Learners may have a general understanding of sales processes or Dynamics 365 but are looking to develop the skills needed to translate business requirements into practical, AI‑powered sales workflows while following governance and responsible AI practices.

Business Analyst
Microsoft Dynamics 365 & Power Platform Solutions
Certification Readiness
Tailored Team Delivery

Overview

Executive overview

Official Microsoft Learn-aligned instructor-led program for Accelerate sales pipelines with AI in Dynamics 365.

Prerequisites

Relevant foundational experience in the target technology area.
Comfort with hands-on labs in a cloud or GPU-accelerated environment.

Program Outcomes

Capabilities your teams will gain

Strengthen capability in business analyst scenarios
Strengthen capability in functional consultant scenarios
Strengthen capability in dynamics sales scenarios

Enterprise Delivery

Official learning & delivery options

Review the vendor learning resource, then book a consultation or request a private cohort for your team.

View Official Learning Book a Consultation Request Private Cohort Open in learning platform Program brief (PDF)

Curriculum

Curriculum roadmap

Business Analyst
Functional Consultant
Dynamics Sales

Module 1

Configure Dynamics 365 Sales for AI-powered selling

Learn how to configure Dynamics 365 Sales with AI-powered tools like Copilot and AI agents to empower sellers and accelerate pipelines.

Transform customer experiences with AI in Dynamics 365 apps
Discover Dynamics 365 Sales as an AI-powered sales solution
Set up and configure Dynamics 365 Sales

Module 2

Generate and qualify leads using AI in Dynamics 365 Sales

Learn how to configure lead management, automate lead qualification, and leverage AI-powered tools in Dynamics 365 Sales to prioritize and engage with leads effectively.

Nurture and generate leads in Dynamics 365 Sales
Qualify leads using the Sales Qualification Agent in Dynamics 365 Sales
Engage with customers through text messages in Dynamics 365 Sales

Module 3

Win deals with AI-powered sales execution in Dynamics 365 Sales

Learn how to set up the product catalog, manage opportunities, deploy AI sales agents, and analyze pipeline performance in Dynamics 365 Sales.

Set up the product catalog in Dynamics 365 Sales
Manage opportunities and process sales orders in Dynamics 365 Sales
Close deals using AI agents in Dynamics 365 Sales
Analyze sales performance using AI, forecasting, and dashboards in Dynamics 365 Sales

Module 4

Extend Dynamics 365 Sales with AI and Power Platform tools

Learn how to enhance Dynamics 365 Sales with AI tools and Power Platform capabilities, including mobile apps, automation, and analytics.

Get started with the Dynamics 365 Sales mobile app
Use Microsoft 365 services with model-driven apps and Microsoft Dataverse
Extend Dynamics 365 apps with Power Platform and Copilot Studio

Delivery Models

Delivery models

Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend

Engagement Fit

Engagement fit

Certification readiness
Implementation-focused labs
Private cohort delivery
Intermediate practitioner depth

Enterprise Customization

Enterprise customization

Tailor this program to your organization's priorities: Builds current Microsoft credential readiness for Accelerate sales pipelines with AI in Dynamics 365 using the official Microsoft Learn outline.

Align labs to your production environment and platform priorities
Add readiness reviews and instructor-led practice sessions
Extend into project-specific architecture or delivery coaching

Credentials

Certification & official source

•AB-210T00

Aligned to the official Microsoft Learn course and learning path for this program.

View Official Microsoft Learn Page

Resources

Program resources

Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.

Program brief (PDF)View Official Microsoft Learn Page

Enterprise Proof

Trusted delivery outcomes

“The Microsoft Fabric implementation program gave our data engineering team a structured path from legacy pipelines to a modern lakehouse architecture.”

“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”

Retail & E-commerce

Representative Retail Analytics Team

Instead of treating reporting as a tooling issue alone, the work focused on consistency, governance, and shared delivery practices across analysts and engineering teams.

Higher consistency in report design practices
Improved collaboration between analysts and engineering teams

Read engagement

Delivery Capability

Enterprise-grade instruction

View delivery capability profile

MCT-led delivery

Programs led by Microsoft Certified Trainer practitioners

Enterprise program oversight

Founder-led specialist delivery with structured rollout planning

Global delivery

APAC · EMEA · Americas · Virtual & Onsite

Implementation-focused

Hands-on labs aligned to production scenarios

Plan delivery