“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”
Microsoft Official Curriculum
Role-Based Certification PrepTrack: MS-4014Official Source: Microsoft Learn
MicrosoftBeginner
Introduction to building AI agents
Curious about building AI agents but not sure where to start? Introduction to building AI agents is a practical introduction to how AI agents work, what tools and services Microsoft offers for building them, and how to plan an agent solution before you start building. You'll explore what agents are and the business value they unlock, tour Microsoft's agent platform — including Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit — and learn how to choose the right development approach, channels, grounding services, integrations, and governance posture for your scenario. After completing this course, you'll be prepared to translate a business problem into a complete agent design and development plan.
Duration
1 day
Level
Beginner
Format
Virtual, On-site, or Hybrid
Language
English
Executive brief for stakeholdersDownload Program Brief (PDF)
Microsoft
AIIT
Introduction to building AI agents
Microsoft 365 Copilot
AI
On this page
Ideal for
DeveloperAICertification ReadinessTailored Team Delivery
Audience Profile
Built for these roles
Introduction to building AI agents is designed for builders and developers who want to build AI agents on Microsoft's agent platform. It's ideal for learners who are new to agent development or evaluating Microsoft's options, and who want to understand how to choose the right tools, ground and connect agents to their data and systems, and plan an agent solution end to end. Learners come from both low-code and pro-code backgrounds; no prior agent development experience is required.
Overview
Executive overview
Official Microsoft Learn-aligned instructor-led program for Introduction to building AI agents.
Readiness
Prerequisites
- Relevant foundational experience in the target technology area.
- Comfort with hands-on labs in a cloud or GPU-accelerated environment.
Program Outcomes
Capabilities your teams will gain
Strengthen capability in ai scenarios
Strengthen capability in microsoft 365 copilot scenarios
Strengthen capability in role-based scenarios
Curriculum
Curriculum roadmap
1
AI
2
Microsoft 365 Copilot
3
Role-Based
1Module 1
Introduction to building AI agents
+
Module 1
Introduction to building AI agents
Explore how AI agents work, tour Microsoft's agent development platform — including Copilot Studio, Microsoft Foundry, and the Microsoft 365 Agents Toolkit — and learn how to plan and design an agent solution for your scenario.
- Introduction to developing AI agents
- Choose tools and services for your agent on Microsoft's agent platform
- Plan an AI agent solution
Delivery Models
Delivery models
Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend
Engagement Fit
Engagement fit
Certification readinessImplementation-focused labsPrivate cohort deliveryBeginner practitioner depth
Enterprise Customization
Enterprise customization
Tailor this program to your organization's priorities: Builds current Microsoft credential readiness for Introduction to building AI agents using the official Microsoft Learn outline.
- •Align labs to your production environment and platform priorities
- •Add readiness reviews and instructor-led practice sessions
- •Extend into project-specific architecture or delivery coaching
Credentials
Certification & official source
- •MS-4014
Aligned to the official Microsoft Learn course and learning path for this program.
View Official Microsoft Learn PageResources
Program resources
Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.
Enterprise Proof
Trusted delivery outcomes
Retail & E-commerce
Representative Retail Analytics Team
Instead of treating reporting as a tooling issue alone, the work focused on consistency, governance, and shared delivery practices across analysts and engineering teams.
- Higher consistency in report design practices
- Improved collaboration between analysts and engineering teams
Healthcare
Representative Healthcare Product Team
The engagement helped product and engineering stakeholders move from interest in AI to clearer implementation choices, security expectations, and prototyping discipline.
- Stronger alignment between product and engineering teams
- Improved clarity on prototype-to-production requirements
Delivery Capability
Enterprise-grade instruction
MCT-led delivery
Programs led by Microsoft Certified Trainer practitioners
Enterprise program oversight
Founder-led specialist delivery with structured rollout planning
Global delivery
APAC · EMEA · Americas · Virtual & Onsite
Implementation-focused
Hands-on labs aligned to production scenarios