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Microsoft Official Curriculum

Microsoft Applied Skills: Streamline business workflows with AI chat

To earn this Microsoft Applied Skills credential, learners demonstrate the ability to streamline business workflows by using AI chat. Candidates for this credential should have a solid understanding of working with Microsoft 365 Copilot. They should also be familiar with Microsoft Edge, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Excel.

Applied Skills ValidationTrack: Microsoft Applied Skills credentialOfficial Source: Microsoft LearnMicrosoftBeginnerIn Demand
Download Program Brief (PDF)

Program Snapshot

Engagement scoped to cohort

DurationApplied skill assessment
FormatVirtual, On-site, or Hybrid
LevelBeginner
Certification TrackMicrosoft Applied Skills credential
SubjectArtificial Intelligence
  • MCT-led delivery
  • Private cohort / virtual ILT
  • Typical response: 1 business day
Scoping call typically scheduled within one business day

VNode ITeS delivers Streamline business workflows with AI chat (Applied Skill) as an MCT-led Microsoft program for Business User. Typical duration is Applied skill assessment (Virtual, On-site, or Hybrid). Labs follow production-shaped scenarios rather than slide-only walkthroughs. Applied Skills delivery aims at a working artifact your team can take back, not a quiz score. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.

Audience Profile

Built for these roles

Built for Business User learners adopting Streamline business workflows with AI chat.

  • Business User
  • Artificial Intelligence
  • Hands-On Skill Validation
  • Tailored Team Delivery

Overview

Executive overview

To earn this Microsoft Applied Skills credential, learners demonstrate the ability to streamline business workflows by using AI chat. Candidates for this credential should have a solid understanding of working with Microsoft 365 Copilot. They should also be familiar with Microsoft Edge, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Excel.

Prerequisites

  • Hands-on familiarity with the relevant Microsoft workload area.
  • Comfort with the underlying technical or business scenario the applied skill covers.

Program Outcomes

Capabilities your teams will gain

  • Strengthen capability in artificial intelligence scenarios
  • Strengthen capability in generative ai scenarios
  • Strengthen capability in business user scenarios
  • Strengthen capability in microsoft 365 copilot scenarios

Enterprise Delivery

Official learning & delivery options

Review the vendor learning resource, then book a consultation or request a private cohort for your team.

Curriculum

Curriculum roadmap

  • Artificial Intelligence
  • Generative Ai
  • Business User
  • Microsoft 365 Copilot
1

Module 1

Optimize business processes with Microsoft Copilot

+

Learn how to optimize business processes using Microsoft Copilot.

  • Unlock productivity and unleash creativity with AI powered chat
  • Draft impactful documents using AI
  • Build effective presentations with AI
  • From inbox to impact: Improve your email workflows with AI
  • Uncover new data insights with AI

Delivery Models

Delivery models

Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend

Engagement Fit

Engagement fit

  • Applied skills validation
  • Implementation-focused labs
  • Private cohort delivery
  • Beginner practitioner depth

Enterprise Customization

Enterprise customization

Tailor this program to your organization's priorities: Supports applied business AI adoption by helping teams implement workflow-focused AI chat experiences using Microsoft business AI tools.

  • Map the workshop to a real internal workflow
  • Add governance and adoption guidance for business rollout
  • Extend into integration with Power Platform processes

Credentials

Certification & official source

  • •Microsoft Applied Skills credential

Aligned to the official Microsoft Learn course and learning path for this program.

View Official Microsoft Learn Page

Resources

Program resources

Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.

Delivery Capability

Enterprise-grade instruction

View delivery capability profile

MCT-led delivery

Programs led by Microsoft Certified Trainer practitioners

Enterprise program oversight

Founder-led specialist delivery with structured rollout planning

Global delivery

APAC · EMEA · Americas · Virtual & Onsite

Implementation-focused

Hands-on labs aligned to production scenarios

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