Can the program be customized?

Yes. Microsoft Applied Skills: Streamline business workflows with AI chat supports customization around lab depth, demo context, certification focus, and team-specific scenarios.

Yes. This program includes instructor-led labs and practical exercises aligned to real implementation patterns.

How does this align with official certification or curriculum?

This program is aligned to the official Microsoft Learn curriculum and learning path referenced for this track.

How are prerequisites assessed?

We review prerequisite readiness during scoping and can recommend preparatory modules or a skills checkpoint before cohort start.

What happens after the program?

Private cohorts receive a handover summary, recommended next learning paths, and optional follow-on advisory for rollout or certification readiness.

Microsoft Official Curriculum

Applied Skills ValidationTrack: Microsoft Applied Skills credentialOfficial Source: Microsoft Learn

MicrosoftBeginner

Microsoft Applied Skills: Streamline business workflows with AI chat

To earn this Microsoft Applied Skills credential, learners demonstrate the ability to streamline business workflows by using AI chat. Candidates for this credential should have a solid understanding of working with Microsoft 365 Copilot. They should also be familiar with Microsoft Edge, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Excel.

Duration

Applied skill assessment

Level

Beginner

Format

Virtual, On-site, or Hybrid

Language

English

Plan Private Delivery Consult a Solutions Architect

Executive brief for stakeholdersDownload Program Brief (PDF)

In Demand

Microsoft

Applied Skill

AI chat for workflow automation

Copilot Studio

CHAT

On this page

Ideal for

Business UserArtificial IntelligenceHands-On Skill ValidationTailored Team Delivery

How VNode delivers this

Who this is for, and how we run it

VNode ITeS delivers Streamline business workflows with AI chat as an MCT-led Microsoft program for Business User. Typical duration is Applied skill assessment (Virtual, On-site, or Hybrid). Labs follow production-shaped scenarios rather than slide-only walkthroughs. Applied Skills delivery aims at a working artifact your team can take back, not a quiz score. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.

Audience Profile

Built for these roles

Built for Business User learners adopting Streamline business workflows with AI chat.

Overview

Executive overview

Readiness

Prerequisites

Hands-on familiarity with the relevant Microsoft workload area.
Comfort with the underlying technical or business scenario the applied skill covers.

Program Outcomes

Capabilities your teams will gain

Strengthen capability in artificial intelligence scenarios

Strengthen capability in generative ai scenarios

Strengthen capability in business user scenarios

Strengthen capability in microsoft 365 copilot scenarios

Curriculum

Curriculum roadmap

Artificial Intelligence

Generative Ai

Business User

Microsoft 365 Copilot

Module 1

Optimize business processes with Microsoft Copilot

Learn how to optimize business processes using Microsoft Copilot.

Unlock productivity and unleash creativity with AI powered chat
Draft impactful documents using AI
Build effective presentations with AI
From inbox to impact: Improve your email workflows with AI
Uncover new data insights with AI

Delivery Models

Delivery models

Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend

Engagement Fit

Engagement fit

Applied skills validationImplementation-focused labsPrivate cohort deliveryBeginner practitioner depth

Enterprise Customization

Enterprise customization

Tailor this program to your organization's priorities: Supports applied business AI adoption by helping teams implement workflow-focused AI chat experiences using Microsoft business AI tools.

•Map the workshop to a real internal workflow
•Add governance and adoption guidance for business rollout
•Extend into integration with Power Platform processes

Credentials

Certification & official source

•Microsoft Applied Skills credential

Aligned to the official Microsoft Learn course and learning path for this program.

View Official Microsoft Learn Page

Resources

Program resources

Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.

Program brief (PDF)View Official Microsoft Learn Page

Enterprise Proof

Trusted delivery outcomes

“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”

Retail & E-commerce

Representative Retail Analytics Team

Instead of treating reporting as a tooling issue alone, the work focused on consistency, governance, and shared delivery practices across analysts and engineering teams.

Higher consistency in report design practices
Improved collaboration between analysts and engineering teams

Read engagement

Healthcare

Representative Healthcare Product Team

The engagement helped product and engineering stakeholders move from interest in AI to clearer implementation choices, security expectations, and prototyping discipline.

Stronger alignment between product and engineering teams
Improved clarity on prototype-to-production requirements

Read engagement

Delivery Capability

Enterprise-grade instruction

View delivery capability profile

MCT-led delivery

Programs led by Microsoft Certified Trainer practitioners

Enterprise program oversight

Founder-led specialist delivery with structured rollout planning

Global delivery

APAC · EMEA · Americas · Virtual & Onsite

Implementation-focused

Hands-on labs aligned to production scenarios

Plan delivery