Microsoft Applied Skills: Streamline business workflows with AI chat
To earn this Microsoft Applied Skills credential, learners demonstrate the ability to streamline business workflows by using AI chat. Candidates for this credential should have a solid understanding of working with Microsoft 365 Copilot. They should also be familiar with Microsoft Edge, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Excel.
Certification
Microsoft Applied Skills credential
Delivery
Virtual, On-site, or Hybrid
Duration
Applied skill assessment
Product
Microsoft Copilot Studio
Role
Business User
Microsoft
Applied SkillAI chat for workflow automation
Copilot Studio
Best Fit
Audience Profile
Who This Program Is For
Business users and solution teams using AI chat experiences to streamline workflow and productivity scenarios.
Overview
Program Summary
To earn this Microsoft Applied Skills credential, learners demonstrate the ability to streamline business workflows by using AI chat. Candidates for this credential should have a solid understanding of working with Microsoft 365 Copilot. They should also be familiar with Microsoft Edge, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, and Microsoft Excel.
Course Outline
Complete Module Sequence
Review the full module sequence for this program, including the primary topic coverage in each module where available.
1Module 1
Optimize business processes with Microsoft 365 Copilot
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Module 1
Optimize business processes with Microsoft 365 Copilot
Learn how to optimize business processes using Microsoft 365 Copilot.
- Unlock productivity and unleash creativity with AI powered chat
- Draft impactful documents using AI
- Build effective presentations with AI
- From inbox to impact: Improve your email workflows with AI
- Uncover new data insights with AI
Coverage Areas
Topic Coverage
Topic Area
AI Chat
Topic Area
Workflow Automation
Topic Area
Copilot Studio
Topic Area
Business Productivity
Topic Area
AI Assistants
Customization
Adapt This Program for Your Team
We can adapt this program around your team structure, platform priorities, delivery goals, and the scenarios your people need to work through in practice.
- •Map the workshop to a real internal workflow
- •Add governance and adoption guidance for business rollout
- •Extend into integration with Power Platform processes
