“The Microsoft Fabric implementation program gave our data engineering team a structured path from legacy pipelines to a modern lakehouse architecture.”
Enterprise Program Brief
Introduction to sales in Dynamics 365
This course will teach you how to enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. You will also learn to unify profiles, tailor personalized customer journeys with AI-assisted Dynamics 365 Customer Insights, and improve selling efficiency through AI-driven Sales features within Dynamics 365 Sales. Audience Profile This course is designed for professionals who aim to enhance and automate business processes using Dynamics 365 customer engagement apps, while leveraging native interconnectivity with Microsoft 365. It is ideal for those looking to unify profiles, create personalized customer journeys with AI-assisted Dynamics 365 Customer Insights, and improve selling efficiency through AI-driven Sales features.
Role-Based Certification PrepTrack: AB-6003MicrosoftIntermediate
Download Program Brief (PDF)Program Snapshot
Engagement scoped to cohort
Duration1 day
FormatVirtual, On-site, or Hybrid
LevelIntermediate
Course CodeAB-6003
Certification TrackAB-6003
SubjectMicrosoft Dynamics 365 & Power Platform Solutions
- MCT-led delivery
- Private cohort / virtual ILT
- Typical response: 1 business day
Scoping call typically scheduled within one business day
VNode ITeS delivers Introduction to sales in Dynamics 365 as an MCT-led Microsoft program for Business Owner, Business User, Functional Consultant, Student. Typical duration is 1 day (Virtual, On-site, or Hybrid). Labs follow production-shaped scenarios rather than slide-only walkthroughs. Certification prep maps to AB-6003 without turning the week into a dump of Learn modules. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.
Audience Profile
Built for these roles
Built for Business Owner, Business User, Functional Consultant, Student learners adopting Introduction to sales in Dynamics 365.
- Business Owner, Business User, Functional Consultant, Student
- Microsoft Dynamics 365 & Power Platform Solutions
- Certification Readiness
- Tailored Team Delivery
Overview
Executive overview
Official Microsoft Learn-aligned instructor-led program for Introduction to sales in Dynamics 365.
Prerequisites
- Relevant foundational experience in the target technology area.
- Comfort with hands-on labs in a cloud or GPU-accelerated environment.
Program Outcomes
Capabilities your teams will gain
- Strengthen capability in business owner scenarios
- Strengthen capability in business user scenarios
- Strengthen capability in functional consultant scenarios
- Strengthen capability in student scenarios
Enterprise Delivery
Official learning & delivery options
Review the vendor learning resource, then book a consultation or request a private cohort for your team.
Curriculum
Curriculum roadmap
- Business Owner
- Business User
- Functional Consultant
- Student
- Dynamics Sales
1Module 1
Business Owner
+
Module 1
Business Owner
Cover business owner skills and implementation practices aligned to Introduction to sales in Dynamics 365.
- Cover business owner skills
- implementation practices aligned to Introduction to sales in Dynamics 365
2Module 2
Business User
+
Module 2
Business User
Cover business user skills and implementation practices aligned to Introduction to sales in Dynamics 365.
- Cover business user skills
- implementation practices aligned to Introduction to sales in Dynamics 365
3Module 3
Functional Consultant
+
Module 3
Functional Consultant
Cover functional consultant skills and implementation practices aligned to Introduction to sales in Dynamics 365.
- Cover functional consultant skills
- implementation practices aligned to Introduction to sales in Dynamics 365
4Module 4
Student
+
Module 4
Student
Cover student skills and implementation practices aligned to Introduction to sales in Dynamics 365.
- Cover student skills
- implementation practices aligned to Introduction to sales in Dynamics 365
5Module 5
Dynamics Sales
+
Module 5
Dynamics Sales
Cover dynamics sales skills and implementation practices aligned to Introduction to sales in Dynamics 365.
- Cover dynamics sales skills
- implementation practices aligned to Introduction to sales in Dynamics 365
Delivery Models
Delivery models
Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend
Engagement Fit
Engagement fit
- Certification readiness
- Implementation-focused labs
- Private cohort delivery
- Intermediate practitioner depth
Enterprise Customization
Enterprise customization
Tailor this program to your organization's priorities: Builds current Microsoft credential readiness for Introduction to sales in Dynamics 365 using the official Microsoft Learn outline.
- Align labs to your production environment and platform priorities
- Add readiness reviews and instructor-led practice sessions
- Extend into project-specific architecture or delivery coaching
Credentials
Certification & official source
- •AB-6003
Aligned to the official source referenced for this program.
View Official SourceResources
Program resources
Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.
Enterprise Proof
Trusted delivery outcomes
“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”
Delivery Capability
Enterprise-grade instruction
MCT-led delivery
Programs led by Microsoft Certified Trainer practitioners
Enterprise program oversight
Founder-led specialist delivery with structured rollout planning
Global delivery
APAC · EMEA · Americas · Virtual & Onsite
Implementation-focused
Hands-on labs aligned to production scenarios
