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Enterprise Program Brief

Copilot Studio Agent Building Foundations

Build a bounded employee-service agent with a controlled action. Proposed instructor-led duration; delivery subject to environment and lab validation.

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Program Snapshot

Engagement scoped to cohort

Duration24 hours
FormatPrivate cohort
LevelFoundation
Course CodeF10
  • MCT-led delivery
  • Private cohort / virtual ILT
  • Typical response: 1 business day
Scoping call typically scheduled within one business day

VNode ITeS delivers Copilot Studio Agent Building Foundations as an MCT-led VNode ITeS program for Agent builders, Functional and technical consultants. Typical duration is 24 hours (Private cohort). Delivery stays scoped to how your teams will actually use the platform after the room empties. Private cohorts can shift emphasis by role mix, workspace or repo constraints, and rollout timing.

Audience Profile

Built for these roles

Agent builders, Functional and technical consultants

  • Tailored Team Delivery

Overview

Executive overview

Build a bounded employee-service agent with a controlled action.

Environment and licensing

Isolated Power Platform environment with Dataverse Copilot Studio entitlement and consumption allowance where agents are used Maker access; delegated administrator for policy labs Two or more test personas and approved publishing channel Delivery depends on environment and lab validation. This outline does not include step-by-step lab instructions.

Prerequisites

  • Generative AI and Power Platform foundations
  • AI and Generative AI Foundations, or equivalent demonstrable experience
  • Power Platform and Dataverse Foundations, or equivalent demonstrable experience

Program Outcomes

Capabilities your teams will gain

  • Build a grounded service agent with one controlled action
  • Pass reference, missing-information and tool-failure cases
  • Demonstrate authenticated access and action confirmation
  • Package the agent with test evidence and declared support limits

Enterprise Delivery

Private cohort delivery

VNode-designed, vendor-aligned instructor-led program. Scope role mix, delivery format, and rollout goals for your cohort.

Curriculum

Curriculum roadmap

Proposed instructor-led duration; delivery subject to environment and lab validation.

  • Agent configuration and conversation design
  • Knowledge and grounded responses
  • Tools and user interaction
  • Testing, publishing and support
1

Module 1 · 6 hours

Agent configuration and conversation design

+

Create an agent with bounded scope and test normal and out-of-scope requests.

Instructions

  • State agent purpose, users and excluded tasks
  • Choose clear instructions and response boundaries

Topics

  • Create topics and conversational routes
  • Use conditions and variables for predictable decisions

Variables and Power Fx

  • Use basic Power Fx in expressions
  • Validate required user inputs

Fallback behaviour

  • Handle ambiguity and out-of-scope requests
  • Define escalation without fabricating action completion

Concept and design 3h · applied exercise 2.25h · review 0.75h. Included within module duration; no extra hours. Refine during delivery planning without silently changing published course hours.

Applied exercise: Agent configuration and conversation design

Create an agent with bounded scope and test normal and out-of-scope requests.

Expected output. Conversation design and baseline agent

Acceptance. The agent follows scope boundaries and handles missing input predictably.

2

Module 2 · 6 hours

Knowledge and grounded responses

+

Connect approved sample knowledge and test missing and conflicting information.

Supported knowledge sources

  • Select supported document or structured knowledge sources
  • Prepare concise, authoritative sample content

Content preparation

  • Test answer relevance against reference passages
  • Handle missing and conflicting evidence

Source permissions

  • Explain source permission effects
  • Avoid treating instructions as an access-control mechanism

Answer checks

  • Check freshness and citation accuracy
  • Document knowledge gaps and fallback responses

Concept and design 3h · applied exercise 2.25h · review 0.75h. Included within module duration; no extra hours. Refine during delivery planning without silently changing published course hours.

Applied exercise: Knowledge and grounded responses

Connect approved sample knowledge and test missing and conflicting information.

Expected output. Grounding test record

Acceptance. Answers are source-supported and unauthorised information is not exposed in the tested scenario.

3

Module 3 · 6 hours

Tools and user interaction

+

Add a controlled request-submission action and validate inputs.

Agent flows

  • Define input/output contracts for agent actions
  • Distinguish read-only from state-changing tools

REST integration concepts

  • Use an agent flow for a bounded process
  • Introduce authenticated REST integration patterns

Adaptive cards

  • Collect structured input with adaptive cards where supported
  • Validate returned fields and failed operations

Approval and authentication concepts

  • Require confirmation for consequential actions
  • Use authenticated identity rather than prompt assertions

Concept and design 3h · applied exercise 2.25h · review 0.75h. Included within module duration; no extra hours. Refine during delivery planning without silently changing published course hours.

Applied exercise: Tools and user interaction

Add a controlled request-submission action and validate inputs.

Expected output. Tool-enabled request workflow

Acceptance. The controlled action validates input and does not claim success after a failed operation.

4

Module 4 · 6 hours

Testing, publishing and support

+

Publish to an approved test channel and demonstrate success, failure and denied access.

Test cases

  • Build normal, ambiguous and negative test cases
  • Inspect selected topics, tools and responses

Activity inspection

  • Use available activity/test evidence to diagnose errors
  • Rerun regression cases after changes

Authenticated publishing

  • Publish to an approved authenticated test channel
  • Check channel and connection prerequisites

Solution packaging

  • Package solution components and environment values
  • Document ownership and support limits

Concept and design 1.5h · applied exercise 3h · review 1.5h. Included within module duration; no extra hours. Refine during delivery planning without silently changing published course hours.

Capstone: Testing, publishing and support

Publish to an approved test channel and demonstrate success, failure and denied access.

Expected output. Assessed foundational agent package

Acceptance. The published test agent passes scope, grounding, action and access checks.

Capstone

Publish to an approved test channel and demonstrate success, failure and denied access. Assessed foundational agent package Evidence of relevant access, quality and risk controls Demonstration and limitations record

Assessment

Scenario-based practical assessment Build a grounded service agent with one controlled action 30% Pass reference, missing-information and tool-failure cases 25% Demonstrate authenticated access and action confirmation 25% Package the agent with test evidence and declared support limits 20% Proposed VNode outline-level assessment; no vendor accreditation or completed lab validation implied.

Participant deliverables

  • Assessed foundational agent package
  • Evidence of relevant access, quality and risk controls
  • Demonstration and limitations record

Scope boundaries

Step-by-step lab instructions; Runnable solution code; Packaged source datasets; Executed environment validation

Delivery options

Count teaching hours, not calendar days. Exclude breaks. Split into 4-hour or 8-hour teaching sessions; schedule complex project work in contiguous blocks.

Delivery Models

Delivery models

Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend

Engagement Fit

Engagement fit

  • Private cohort delivery
  • Foundation practitioner depth
  • Business outcome alignment

Enterprise Customization

Enterprise customization

Tailor this program to your organization's priorities: Build a bounded employee-service agent with a controlled action.

  • Private cohort scheduling
  • Equivalent-experience entry review

Resources

Program resources

Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.

Enterprise Proof

Trusted delivery outcomes

“The Microsoft Fabric implementation program gave our data engineering team a structured path from legacy pipelines to a modern lakehouse architecture.”

Head of Data Engineering

Global Financial Services Firm

Financial Services
“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”

VP of Technology

Large Healthcare Organization

Healthcare

Delivery Capability

Enterprise-grade instruction

View delivery capability profile

MCT-led delivery

Programs led by Microsoft Certified Trainer practitioners

Enterprise program oversight

Founder-led specialist delivery with structured rollout planning

Global delivery

APAC · EMEA · Americas · Virtual & Onsite

Implementation-focused

Hands-on labs aligned to production scenarios

Kriya AI