Program Outline
Dynamics 365 Commerce Functional Consultant Associate
Warning This certification and the renewal assessment are retired.
Certification
Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate
Delivery
Virtual, On-site, or Hybrid
Duration
Certification readiness
Product
Dynamics 365, Dynamics Finance, Dynamics Commerce, Dynamics Customer Service, Dynamics Sales
Role
Functional Consultant
Microsoft
Microsoft Dynamics 365 & Power Platform SolutionsDynamics 365 Commerce Functional Consultant Associate
Dynamics 365, Dynamics Finance, Dynamics Commerce, Dynamics Customer Service, Dynamics Sales
Best Fit
Audience Profile
Who This Program Is For
Built for Functional Consultant learners preparing for Dynamics 365 Commerce Functional Consultant Associate.
Overview
Program Summary
Warning This certification and the renewal assessment are retired.
Course Outline
Complete Module Sequence
Review the full module sequence for this program, including the primary topic coverage in each module where available.
1Module 1
Describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies
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Module 1
Describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies
- Configure administrative features and workflows
2Module 2
Configure administrative features and workflows
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Module 2
Configure administrative features and workflows
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Manage finance and operations data
- Validate and support solutions
3Module 3
Manage finance and operations data
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Module 3
Manage finance and operations data
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Configure Dynamics 365 Commerce Headquarters
- Configure products, prices, discounts, loyalty, and affiliations
4Module 4
Validate and support solutions
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Module 4
Validate and support solutions
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Validate and support solutions
5Module 5
Configure Dynamics 365 Commerce Headquarters
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Module 5
Configure Dynamics 365 Commerce Headquarters
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Configure Dynamics 365 Commerce Headquarters
6Module 6
Configure products, prices, discounts, loyalty, and affiliations
+
Module 6
Configure products, prices, discounts, loyalty, and affiliations
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Configure products, prices, discounts, loyalty, and affiliations
7Module 7
Manage Point of Sales (POS) in Dynamics 365 Commerce
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Module 7
Manage Point of Sales (POS) in Dynamics 365 Commerce
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Manage Point of Sales (POS) in Dynamics 365 Commerce
8Module 8
Configure and manage Dynamics 365 Commerce call centers
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Module 8
Configure and manage Dynamics 365 Commerce call centers
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Configure and manage Dynamics 365 Commerce call centers
9Module 9
Manage e-commerce
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Module 9
Manage e-commerce
Official Microsoft Learn measured skill area for Dynamics 365 Commerce Functional Consultant Associate.
- Manage e-commerce
Coverage Areas
Topic Coverage
Coverage Item 1
Describe finance and operations apps, and extend apps by using Microsoft Power Platform technologies
Coverage Item 2
Configure administrative features and workflows
Coverage Item 3
Manage finance and operations data
Coverage Item 4
Validate and support solutions
Coverage Item 5
Configure Dynamics 365 Commerce Headquarters
Coverage Item 6
Configure products, prices, discounts, loyalty, and affiliations
Coverage Item 7
Manage Point of Sales (POS) in Dynamics 365 Commerce
Coverage Item 8
Configure and manage Dynamics 365 Commerce call centers
Coverage Item 9
Manage e-commerce
Customization
Adapt This Program for Your Team
We can adapt this program around your team structure, platform priorities, delivery goals, and the scenarios your people need to work through in practice.
- •Align labs to your Microsoft tenant and workload scenarios
- •Add readiness checks and exam preparation reviews
- •Extend delivery with role-specific implementation workshops
