“We needed a partner who understood both the technical depth of Azure OpenAI and the governance requirements of an enterprise.”
Microsoft Official Curriculum
Role-Based Certification PrepTrack: Microsoft 365 Certified: Copilot and Agent Administration FundamentalsOfficial Source: Microsoft Learn
MicrosoftBeginner
Introduction to Microsoft 365 and AI administration
AB-900T00 Introduction to Microsoft 365 and AI administration provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.
Duration
1 day
Level
Beginner
Format
Virtual, On-site, or Hybrid
Language
English
Executive brief for stakeholdersDownload Program Brief (PDF)
Microsoft
Artificial IntelligenceIT
Microsoft 365 Copilot and Agent Administration Fundamentals
Foundry Tools
AI
On this page
Ideal for
AdministratorArtificial IntelligenceCertification ReadinessTailored Team Delivery
Audience Profile
Built for these roles
AB-900T00 is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.
Overview
Executive overview
As a candidate for this Microsoft Certification, you should be familiar with Microsoft 365, including core services, security, identity and access, data protection, and governance, along with Microsoft 365 Copilot and agents.
Program Outcomes
Capabilities your teams will gain
Identify the core features and objects of Microsoft 365 services
Understand data protection and governance tasks for Microsoft 365 and Copilot
Perform basic administrative tasks for Copilot and agents
Curriculum
Curriculum roadmap
1
Identify the core features and objects of Microsoft 365 services
2
Understand data protection and governance tasks for Microsoft 365 and Copilot
3
Perform basic administrative tasks for Copilot and agents
1Module 1
Explore Microsoft 365 administration
+
Module 1
Explore Microsoft 365 administration
This Learning Path introduces the Microsoft 365 experience by helping you set up core services, manage users and access securely, and protect your organization’s data using built-in tools and best practices.
- Explore Microsoft 365 security foundations
- Introduction to Microsoft 365 core services and admin controls
- Protect and govern Microsoft 365 data
2Module 2
Explore Microsoft 365 Copilot and agent administration
+
Module 2
Explore Microsoft 365 Copilot and agent administration
This Learning Path explores how to boost productivity and security in Microsoft 365 by using Copilot and AI-powered agents, while examining how to manage, customize, and govern these tools across your organization.
- Explore Microsoft 365 Copilot and agents
- Perform basic administrative tasks for Microsoft 365 Copilot
- Perform basic administrative tasks for Microsoft 365 Copilot agents
Delivery Models
Delivery models
Virtual ILTOnsiteHybridExecutive WorkshopBootcampWeekend
Engagement Fit
Engagement fit
Certification readinessImplementation-focused labsPrivate cohort deliveryBeginner practitioner depth
Enterprise Customization
Enterprise customization
Tailor this program to your organization's priorities: Builds current Microsoft credential readiness for Microsoft 365 Copilot and Agent Administration Fundamentals using the official Microsoft Learn skill outline.
- •Align labs to your Microsoft tenant and workload scenarios
- •Add readiness checks and exam preparation reviews
- •Extend delivery with role-specific implementation workshops
Credentials
Certification & official source
- •Microsoft 365 Certified: Copilot and Agent Administration Fundamentals
Aligned to the official Microsoft Learn course and learning path for this program.
View Official Microsoft Learn PageResources
Program resources
Yes. Most enterprise clients prefer private delivery scoped to role mix, timezone, and rollout timeline. We align lab environments and scenarios to your tenant context where applicable.
Enterprise Proof
Trusted delivery outcomes
Retail & E-commerce
Representative Retail Analytics Team
Instead of treating reporting as a tooling issue alone, the work focused on consistency, governance, and shared delivery practices across analysts and engineering teams.
- Higher consistency in report design practices
- Improved collaboration between analysts and engineering teams
Healthcare
Representative Healthcare Product Team
The engagement helped product and engineering stakeholders move from interest in AI to clearer implementation choices, security expectations, and prototyping discipline.
- Stronger alignment between product and engineering teams
- Improved clarity on prototype-to-production requirements
Delivery Capability
Enterprise-grade instruction
MCT-led delivery
Programs led by Microsoft Certified Trainer practitioners
Enterprise program oversight
Founder-led specialist delivery with structured rollout planning
Global delivery
APAC · EMEA · Americas · Virtual & Onsite
Implementation-focused
Hands-on labs aligned to production scenarios
